What the programme should address

Professional services

Advice, implementation and consulting errors.

Technology products

Failure of software, platforms or digital outputs.

Defence costs

Legal response to covered customer allegations.

Integrated cyber options

Coordinated protection for security and privacy events.

Risk review priorities

• Define insured technology services precisely.
• Review warranties, service levels and liability caps.
• Map subcontractors and cloud dependencies.
• Maintain development, testing and change controls.
• Coordinate E&O, cyber, product and media coverage.

Scenarios to test

1. A failed deployment delays a customer launch.
2. Software produces inaccurate financial output.
3. A cloud dependency interrupts contracted service.
4. Contract liability exceeds the policy response.

For each scenario, identify the affected policy, trigger, deductible, sublimit, waiting period, recovery time and uninsured amount. Treat any gap as an explicit retained risk rather than an assumption.

How Kompetenz supports the placement

We translate operational and contractual information into a structured insurance submission, compare policy wording across markets and help establish a claims-ready programme with clear responsibilities.

Conclusion

Technology E&O insurance works best when the policy definition of services matches the company’s contracts, architecture and real failure scenarios.

Next step: Request a tailored Business insurance review from Kompetenz.